The retail account can buy all the retail packaged products in the store, but the retail account can’t buy the wholesale packaged products, there is no trading limit. Wholesale account can buy all products.
There is no minimum order for retail accounts, but the minimum order for wholesale accounts is $250.
Our products are delivered separately according to your order. If, for example, it contains goods from two different warehouses, then there will be two deliveries. The rest of the order will probably arrive soon
Usually when a customer purchases a product, I will return 5% of the order amount to your account for the next purchase. The scheme is not applicable to wholesale accounts.
Please email: firstname.lastname@example.org for all change or cancellation inquiries. Make sure to include your full name and order number.
We ship to all countries around the world. (Except for countries sanctioned by the United Nations, the United States and OFAC.)
You can pay directly through a credit card issued by Visa or Mastercard. You can also use PayPal (PayPal balance or credit card) or T / T telegraphic transfer.
After T/ T telegraphic transfer, please upload the payment voucher to the order directly. When we receive the money, we will deliver the goods immediately.
Normally, we will complete the order within 72 hours (weekend and holiday will be postponed). We will contact you by email or telephone if the delivery can’t be made in time due to accidents.
Most of the products are in stock, and some products with insufficient inventory will prompt you to solve out. You can add it to the cart, but you can’t submit the order. It will be independent of the normal commodity. When it comes back in stock, it turns into a normal item in the shopping cart. Very few cases may have data deviation, we will take the initiative to contact you. If the item is out of stock after payment. We will notify you by email and issue you a partial refund.
There may be some color difference in the production batch of glass beads. For example, Czech jewelry beads, different batches may have subtle color differences. It’s not a quality problem.
As for the color retention time of color plating products, there are great differences due to the use. Please avoid storage in high humidity environment. The erosion of color by sea water and sweat will have a certain impact.
Please contact us via the contact us page and our customer service team aim to respond within 24 hours.